Customer Solutions Manager
Negotiable
Slough, Berkshire

About the Role:
On behalf of one of our long-standing, global pharmaceutical partners, we are looking for an experienced Customer Solutions Manager who can operate strategically across multiple geographies while also getting hands-on with operational tasks. This is a unique opportunity to play a pivotal role in refining distribution models, addressing supply chain challenges, and improving commercial efficiency across various European markets.

The ideal candidate is someone who can drop into a market and assess the current situation, engage with key stakeholders internally and externally, and ensure optimal processes are being employed. This role requires a strong mix of strategic thinking and practical execution.

Key Responsibilities:

  • Provide strategic oversight across multiple markets, identifying improvements in distribution and supply models.
  • Act as a bridge between supply chain, commercial, and quality teams, ensuring smooth coordination and communication.
  • Step into direct operational tasks when needed, including order entry and invoicing.

Key Requirements:

  • Excellent communication skills with an ability to step in confidently and make informed recommendations.
  • A hands-on problem solver who is comfortable with both strategic oversight and operational execution.
  • Experience working across multiple countries, with an understanding of market-specific distribution challenges.
  • Additional language skills would be highly beneficial.
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